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Writer's pictureLaurence Paquette

The Power of Inclusive Language in the Workplace

Words matter. A lot.


The way we communicate at work has a significant impact on the people around us. Inclusive language isn’t just about choosing the right words—it’s about fostering an environment where everyone feels seen, respected, and valued.


In today’s workplaces, where teams are often diverse in terms of gender, background, culture, and abilities, using inclusive language is a simple yet powerful way to create a sense of belonging. It’s not just for leaders—it’s something all of us can practice to make our workspaces more welcoming and supportive.


Here are 7 practical tips to help you use inclusive language at work:


1. Avoid Assumptions

Don’t assume someone’s gender, pronouns, or background. Instead of guessing, ask respectfully if the context calls for it, like, “What pronouns do you use?” Creating space for people to share their identities goes a long way toward making them feel respected.


2. Use Gender-Neutral Terms

Many common phrases are unintentionally gendered. Replace words like “guys” or “ladies and gentlemen” with inclusive alternatives such as “everyone,” “team,” or “colleagues.” Small changes like this signal thoughtfulness and respect.


3. Use Names Instead of Group Labels

When referring to someone, use their name instead of grouping them (e.g., saying “new hire” or “intern”). Addressing individuals by their names affirms their identity and fosters a sense of connection.


4. Be Mindful of Cultural References

Certain phrases or jokes tied to specific cultural or regional norms may unintentionally exclude others. Focus on language and examples that resonate universally, ensuring everyone can follow and feel included in the conversation.


5. Avoid Ableist Language

Everyday language often includes phrases we don’t realize are ableist, such as “crazy,” “blind spot,” or “lame.” Instead, use alternatives like “unexpected,” “overlooked,” or “challenging.” These small shifts create a more inclusive environment for everyone.


6. Encourage Feedback

Inclusive language is an ongoing journey. Let your colleagues know it’s okay to provide feedback if something you say doesn’t land well. Respond with gratitude and a commitment to do better, like, “Thank you for sharing that—I’ll be more mindful in the future.”


7. Stay Open to Learning

Language evolves, and so does our understanding of inclusivity. Commit to continual learning by staying curious, reading about best practices, and reflecting on your communication habits. Mistakes happen—it’s how you respond to them that counts.


Small Changes, Big Impact

Using inclusive language isn’t about perfection; it’s about intention. It’s about showing others that you respect them enough to care about the words you choose.


Whether you’re addressing a team, collaborating with a colleague, or simply participating in everyday conversations, your words can either create connection or build barriers. The choice is yours.


Which of these tips resonates most with you? Do you have other practices for using inclusive language at work? Share your thoughts in the comments—I’d love to hear them!


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